FREQUENTLY
ASKED
QUESTIONS
FAQ
UNIPRO
Can Services Routiers Unipro tow any type of vehicle, including heavy trucks and RVs?
Yes. Services Routiers Unipro provides towing services for all vehicle types, from personal cars to heavy commercial equipment. We handle light-duty towing for cars, SUVs, and motorcycles, recreational vehicle (RV) towing, and heavy-duty towing for large commercial vehicles including tractor-trailers, buses, and industrial cranes. With over 40 years of experience and a fully equipped fleet, we serve Greater Montreal, the South Shore, the North Shore, and the Vaudreuil-Soulanges region, for any vehicle, any time.
Is emergency towing available 24 hours a day, 7 days a week with Services Routiers Unipro?
Yes. Our emergency towing and roadside assistance service operates 24 hours a day, 7 days a week, 365 days a year, including nights, weekends, and holidays. Whether you’re stranded on Highway 20, 30, or 40, or anywhere on the South Shore, North Shore, or Vaudreuil-Soulanges, our team is always ready to dispatch the right equipment to your location. Call (514) 685-0300 to reach an operator at any time.
What cities and regions does Unipro serve for towing and roadside assistance?
Services Routiers Unipro primarily serves Greater Montreal, the South Shore (including Longueuil, Brossard, La Prairie, Châteauguay, and Saint-Jean-sur-Richelieu), the North Shore (including Laval, Terrebonne, Blainville, and Repentigny), and the Vaudreuil-Soulanges region. For long-distance transport, we operate throughout Canada and the United States. Whether you need a local tow or a long-distance specialized haul, we can coordinate service wherever you are.
What is the difference between specialized transport and oversized transport at Unipro?
Specialized transport covers non-standard loads that require adapted equipment: heavy machinery, construction equipment, bulky goods, and cargo needing weather protection using retractable tarp trailers. Oversized transport applies to exceptional loads that exceed standard weight or dimension limits, such as agricultural machinery and heavy vehicles up to 109,000 pounds (approximately 49,500 kg). Oversized transport requires special permits issued by Quebec’s transport authorities and specific logistical coordination before the haul begins.
What equipment does Services Routiers Unipro use for light, heavy, and specialized towing?
Our fleet is built to cover everything from a stalled commuter vehicle to a complex industrial haul. We operate light and heavy-duty tow trucks for all vehicle types, specialized semi-trailers for oversized and non-standard transport projects, flatbed and platform trailers for heavy machinery and construction equipment, and trucks and trailers fitted with retractable tarps for weather-protected cargo transport. Every job is handled by a qualified technician with the right equipment for the situation.
Does Unipro offer towing and transport contracts for businesses and commercial fleets?
Yes. Services Routiers Unipro works with fleet managers, construction companies, and industrial businesses for commercial vehicle towing and heavy machinery transport. Our solutions are tailored to your operational constraints, delivery schedules, and safety requirements. Whether you need occasional support or a long-term transport partnership, we provide reliable, on-time service throughout Quebec, Canada, and the United States.
How do I contact Services Routiers Unipro for emergency towing or to schedule a transport?
For emergency towing or roadside assistance, call (514) 685-0300, available 24 hours a day. To plan a specialized transport or submit a service request online, fill out the contact form at remorquageunipro.ca. Our team will confirm your service details promptly. If you break down on a highway, turn on your hazard lights, stay in your vehicle or safely away from traffic, and call us immediately.
Why choose Services Routiers Unipro over other towing companies in the Greater Montreal area?
Services Routiers Unipro is a family-owned business with over 40 years of experience in towing and specialized transport in Quebec. Our modern fleet handles loads up to 109,000 pounds, our technicians are fully qualified, and our emergency service runs around the clock. We cover Greater Montreal, the South Shore, the North Shore, and Vaudreuil-Soulanges, with long-distance capability across Canada and the United States. Professional, reliable, and thorough, that’s the standard on every call.
How much does towing cost in Montreal or Quebec?
Towing costs in Quebec vary depending on vehicle type, distance, the service required (light towing, heavy towing, or specialized transport), and the time of the call. On major highways in the Greater Montreal area, rates are regulated under Quebec’s Ministry of Transportation exclusive towing program. Outside those designated zones, pricing is set by the service provider. For an accurate quote with no hidden fees before any intervention, call our team at (514) 685-0300 or submit a request at remorquageunipro.ca.
What is the difference between roadside assistance and vehicle towing?
Roadside assistance involves on-site repairs to get your vehicle moving again: flat tire change, battery jump-start, fuel delivery, or lockout service. Towing is required when the vehicle cannot be repaired on the spot and must be transported to a garage or another designated location. Services Routiers Unipro offers both services, available 24/7 for light and heavy vehicles across Greater Montreal and surrounding regions.
Does my car insurance or CAA membership cover towing costs?
Many auto insurance policies and roadside assistance programs, including CAA-Québec, offer towing coverage for a set number of kilometres, depending on your level of protection. Before paying out of pocket, check your insurance contract or contact your insurer to confirm your exact coverage. Services Routiers Unipro can work directly with your insurer or respond immediately to your call at (514) 685-0300.
What should I do if my vehicle breaks down or is immobilized after an accident on a Quebec road?
If your vehicle is immobilized on a Quebec road or highway: turn on your hazard lights, stay in your vehicle if traffic is heavy, set up safety triangles if you have them, and call for a tow truck right away. On designated highway zones in the Greater Montreal area, you can dial *4141 to reach Quebec’s Ministry of Transportation roadside dispatch. For any other situation or for fast emergency towing across the island or surrounding regions, contact Services Routiers Unipro at (514) 685-0300, available 24 hours a day.
